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FAQs – 2ndVault

Tell me more about 2nd Vault

Who needs 2ndVault?

Anyone who wants to protect their valuable information & be able to access it when they need it. Think of 2ndVault as an “Insurance Policy” on your information files and documents. People only realize the value of 2ndVault in retrospect. For a few bucks, you can sleep better at night knowing your valuable information is safe & secure no matter what life throws at you!

What exactly is 2ndVault?

2ndVault is your “vault” of important information, files, and documents that you or your loved
ones can access anytime. We securely store your information for unexpected events when you need them the most.

I do not live in the United States, Can I still use 2ndVault?

Sure! 2ndVault can be used by anyone from any country.

How do I know my information is secure?

Your information is encrypted, secured, and insured to make sure only you are able to access them. We take pride in being able to help our customers in their brightest and darkest days.

Can I create 2ndVault account on someone else’s behalf?

Yes, You may!

Once the retrieval is successfully completed, we permanently purge the account data after 30 days. We will only preserve the user profile information, confidant information, retrieval information, and data of reminder emails sent to the confidant to maintain a paper trail. The rest of the data will be permanently deleted from our database. The following data will be saved in our system even after account retrieval:

Below is the list of valid documents for retrieval. These documents will be verified by the 2nd Vault team before granting full access to the confidant:

Basic access is defined by 2nd Vault as providing the following information immediately after a retrieval request is made by the user-designated confidant: